Didn't Get Your Ballot? Check Your Spam Folder

Ballots for voting in the 2013 RWA elections were e-mailed to all voting members on Friday, August 30. If you are a voting member and did not receive a ballot, check your spam folder for an e-mail from noreply@directvote.com.

If you do not find an e-mail or if you deleted it, contact RWA by e-mailing elections@rwa.org. RWA will have reminders sent to individuals who have not voted, but if the first e-mail didn’t arrive, it is likely the reminder will not either.

RWA encourages members to add e-mail addresses from @rwa.org to the "white list" or "safe list" provided by your e-mail program or risk not seeing important notices and information. We know this problem is especially true for members who have AOL or Earthlink accounts.


How to "White List" RWA E-mail

An e-mail white list or safe list is a list of contacts that the user deems are acceptable to receive e-mail from and should not be sent to the spam folder or blocked. If, at any time, you wish to stop receiving e-mail from RWA, we ask that you review your e-mail subscriptions by logging in to http://www.rwa.org and then going to My Options → My Subscriptions. There, you can easily manage your e-mail preferences. Or, simply go to the bottom of the e-mail you no longer wish to receive and click the Unsubscribe link.

Below is information on how to white list RWA with AOL, Yahoo, Gmail, Hotmail, Outlook, Apple Mail, and Earthlink. If your e-mail provider is not listed here, these instructions might help you navigate the process in the service you use. Or, contact your e-mail provider for specific instructions.

E-mail from RWA may come to you with a variety of prefixes (information coming before @rwa.org). But, the suffix will always be rwa.org. A typical e-mail to a member might be something like mychapter.disc@lists.rwa.org or mychapter.annc@lists.rwa.org. There are a variety of extensions used for RWA’s various services, but they all end with rwa.org.



1. First, if you find e-mail from any @rwa.org address in your Gmail spam folder, select the e-mail and click the Not Spam button.

2. Next, open an e-mail that you have received from RWA.

3. Click on the down-pointing triangle arrow next to Reply

4. Click Add RWA to Contacts list.



To add an RWA e-mail to your AOL address book:

1. Open an e-mail from RWA, and then click the This Is Not Spam button.

2. Click the Mail menu and select Address Book.

3. Wait for the Address Book window to pop up, and then click the Add button.

4. Wait for the Address Card for New Contact window to load.

5. Paste the e-mail address from RWA into the Other E-Mail field.

6. Check the appropriate box to make the e-mail address you’ve added the Primary E-mail address for the new contact.

7. Click Save.



To white list e-mail from RWA with Yahoo!, you will need to set up a filter after first taking the following steps:

1. If e-mail from RWA is going to your Yahoo! bulk folder, open it and click Not Spam.

2. Be sure that e-mail from RWA is not in your Blocked Addresses list. If any e-mail with the @rwa.org extension is on your Blocked Addresses list, select it and click Remove Block.

Now to create the filter:

1. Open your mail and click on Mail Options in the upper right-hand corner.

2. Select Filters (in the bottom left corner).

3. On the Filters page, click Add.

4. Select the From header: rule, and add Contains and @rwa.org, which tells the system to put e-mail from any address including @rwa.org in your inbox and not the bulk folder.

5. Click the Choose Folder pull-down menu and select Inbox.

6. Pick the Add Filter button.



To white list RWA e-mail with Hotmail, add all addresses containing @rwa.org to your Hotmail Safe List. Here's how:

1. First, if you find e-mail from RWA in your Hotmail junk folder, open the e-mail and click Not Junk.

2. Next, check to see if e-mail containing @rwa.org is on your Blocked Senders list. If you find any e-mail from @rwa.org in your Hotmail blocked senders list, select it and click on the Remove button.

3. Next, open your mailbox and click Options in the upper right-hand corner.

4. At the top of the page, click on the Junk E-mail Protection link.

5. Next, click on Safe List, which is down near the bottom.

6. Add rwa.org where it says type an address or domain.

7. Click the Add button.


Microsoft Outlook

1. On the Tools menu, click Options.

2. On the Preferences tab, click Junk E-mail.

3. On the Safe Senders tab, click Add.

4. Add your @rwa.org e-mail where it says Add address.

5. Click OK.


Apple Mail for OS X

1. First, if e-mail from @rwa.org ends up in your junk folder, highlight or open it and click Not Junk at the top of your screen.


1. Go to Mail > Preferences from your Mail menu.

2. Go to the Rules tab.

3. Select Add Rule.

4. Give this rule a name such as "RWA."

5. Create a rule that says, "If any of the following conditions are met: 'From' 'Contains'" and then paste in @rwa.org.

6. From the actions, select Move message to mailbox Inbox.

7. Click OK.



1. Click the Address Book button in the blue Web Mail bar at the top of the screen.

2. Click the Manage Domains button at the top of the page. The list of allowed domains will open.

3. Click the Add button.

4. Type the Company (Domain) in the text field (e.g., rwa.org).

5. Click Allow This Company (Domain).

The domain will be added to the list and e-mail from that domain will be allowed.

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